Terms and Conditions for our
90-Day Money-Back Guarantee
If for any reason you are not completely satisfied, the 90-day money-back guarantee can be activated, and you will leave the program immediately with a full refund. The following conditions must have been met:
✓ Attendance in-person to all online sessions in your program schedule
✓ Key Numbers inputted weekly following onboarding call with client services team
✓ 26-week Cashflow Forecasting updated and submitted weekly
✓ One Round Table Group attended in person online weekly
✓ Focus Sheet completed and submitted monthly for all sessions
At Business Benchmark Group, we do collect data, usually this includes your name, and your contact details. We use this data to provide you with information on our program offerings, events, products and services that might be of interest to you. We don’t use it to fill your inbox with irrelevant or unwanted spam or sell your data to anyone else.
That’s a promise.
Keeping your personal information safe and secure is our priority.
You also have rights. If you want to access your data or provide feedback on how we’re using your personal information, please email us at firstname.lastname@example.org.
This policy is available on our website at www.businessbenchmarkgroup.com.au
How we keep your data safe
How does Business Benchmark Group collect personal information?
Business Benchmark Group may collect your information in person by sales and customer service staff, via its websites, social media pages, phone calls and other installations on paper forms or electronic devices.
Business Benchmark Group may also collect information from you if you provide products and/or services to Business Benchmark Group and this personal information is generally collected to assist obtaining the products and/or services from you.
What personal information does Business Benchmark Group collect?
The Business Benchmark Group collects the types of personal information required to assist with providing Business Benchmark Group’s products and services and informing you about them.
This includes personal information such as your name, business name, phone number, email and home addresses, and information to assist with Business Benchmark Group’s client relationship management and market research functions, which may include information relating to your interests, experiences and preferences.
For more specific finance purposes for clients, the Business Benchmark Group may collect through application information, financial / banking information contact details. The Business Benchmark Group may collect information about your employment or trading history and any business, company or related entity you are involved with.
How does Business Benchmark Group use your personal information? To whom will it be disclosed?
The Business Benchmark Group may also use your personal information for a secondary related purpose. By submitting your personal information, you consent to Business Benchmark Group using it to:
• provide you with product(s) or services;
• complete an activity that you have chosen to undertake;
• administer Business Benchmark Group’s relationship with you;
• monitor online activity on the Business Benchmark Group website(s) and/or application(s);
• market, improve and add to Business Benchmark Group’s products and services (including online);
The Business Benchmark Group may disclose personal information to other entities in the Business Benchmark Group to help achieve one of the purposes described above or as required by law.
Business Benchmark Group may also provide personal information:
• to third parties engaged by Business Benchmark Group to provide services, including IT services such as storing and managing databases, processing credit card information, mail outs, debt collection, marketing research and advertising; and
• to third parties authorised by you to receive personal information held by us.
Can you remain anonymous or withhold personal information?
Yes. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
In some instances, if you do not provide Business Benchmark Group with required personal information Business Benchmark Group may not be able to provide you with the requested product or service, allow you to participate in promotion activities or obtain the product or service you are offering.
As a result, Business Benchmark Group may need to cease existing sales processes, suspend, cancel or renew a contract (subject to its terms and conditions and relevant laws), withdraw an invitation or offer or decline your entry into a competition.
Will you receive direct marketing?
If you provide us with your personal information and you consent to receiving direct marketing communications from Business Benchmark Group, you authorise us to send you promotional messages and materials related to Business Benchmark Group’s products and services, unless you submit a later request not to receive direct marketing communications.
Business Benchmark Group’s direct marketing messages and materials will contain a prominent statement (including, for electronic messages, a functional unsubscribe facility) that you may request not to receive direct marketing communications.
If you do not wish to receive marketing or other communications from us, please submit a request not to receive direct marketing communications or use the unsubscribe facility provided in the most recent communication from us or contact us on the details provided.
Does Business Benchmark Group use ‘cookies’?
Yes. When you use the Business Benchmark Group’s website(s) and/or App(s), Business Benchmark Group or its IT service providers may obtain information using technologies such as cookies, tags, and navigational data collection (log files, server logs, and clickstream data) to better understand your user experience. For example, Business Benchmark Group or its IT service providers may collect information like the date, time, and duration of visits and which web pages are accessed.
How can you complain about privacy breaches?
If you have a complaint in relation to the collection, use, or and disclosure of your personal information, please contact the Business Benchmark Group Privacy Officer via the details provided below. The Business Benchmark Group Privacy Officer will review all complaints received and respond to each complainant upon due consideration (which may require further information to be provided).
Who can you contact about your personal information?
To contact Business Benchmark Group about your personal information, concerns or complaints, email email@example.com or alternatively, write to:
Business Benchmark Group Privacy Officer
PO Box 3204, East Doncaster, VIC 3109
ABN 14 456 065 279 (BOD12 UNIT TRUST)