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Client success is commonly measured in increases in sales, conversion rates, profit margins, top-line, bottom-line, etc. There are many measures. What’s important, however, is that success is first defined in your terms. Our success stories speak for themselves.
“Really getting that clarity as a business owner and being off the tools.. everything was in my head and nothing was anywhere and you guys gave me a lot of different tools to be able to work things out in different areas.”
Chontel Stephenson,
GRAYCHON PROPERTY MANAGEMENT
“Continually driving our focus to just be more targeted, before we have no idea what we’re doing. We were just taking on any work that we could get. We now focus on the business, thanks to you guys.”
Matthew Adams,
TRADIE WRAPS
“We know now who are ideal customer is and that’s what we aim for. We need to qualify them before we bother wasting our time and that’s one of the biggest things that we’ve learnt from BBG.”
Tia and Ari,
OMEGA
“It gives us the ability to make decision not at the 24 hour mark… So when we are looking at jobs we are pricing we are not making decisions based on ‘oh we are going to run out of money’.”
Carol & Richard,
C&R ALL SPARK ELECTRICAL
“The Business Evaluation for me was great. It’s good to see and reflect on what we’re doing.”
Jon McKay,
ROSE LANDSCAPE SERVICES
“The more we participate, the more we get the most out of it. I didn’t realise the areas we needed to work on until you pointed them out.”
Ashley Wong,
WALL TREATS
“We want to keep all the customers satisfied.. we’re happy that things are tracking. A lot more structured involved — it keep up for me knowing the numbers; exactly where the dollars are coming from and where they’re going.”
Callum McKay,
CLARKE MCKAY
“I’m most excited by the net operating profit numbers. We always had the revenue, we just couldn’t turn it into a profit. It’s good to see it going up!”
Sean Jellie,
SJ CARPENTRY SERVICES
“We weren’t broken, but we weren’t far off it.”
Joe Leopard,
SJ CARPENTRY SERVICES
“Going through the journey, it certainly opened up my eyes completely to what a professional business looks like and how to operate one. Now, I’m dialed in on the clients that I want to work with, doing work that we really enjoy, and the team is much happier. It’s empowering to see figures change and the bank balance go up.”
Brenden Luck,
BUILT HOMES & RENOVATIONS
“Before joining Business Benchmark Group, I was grinding away six or seven days a week without seeing results. Now, with the right structures in place, I’m focused on the clients that matter and have a team that’s eager to overcome challenges. The Default Diary has been a game-changer for my time management and productivity.”
Mark Flynn,
BRICKIT
“Before Business Benchmark, we were just chasing work to keep busy, but now I understand the importance of focusing on the right clients. Delegation was a challenge, but it’s empowering to see my team grow and take ownership. Having the right people in the right roles has transformed the business and allowed me to focus on what matters most.”
Michael Gordon,
REASSURED RESTORATION
“It was a bit of a shambles before, but now I have a good grasp of what’s going on. The default diary has been a game changer, and I’ve lucked out with a solid team. I don’t need to put my nail bag on anymore, and that’s been huge for me!”
Sam Wilson,
SWILCON PTY LTD
“Since joining Business Benchmark Group, I’ve set tangible targets that have given me clarity. With their help, I not only filled a crucial leadership role but found two strong leaders, which has made a massive difference in our operations.”
Stephen O’Keefe,
S&D O’KEEFE PTY LTD
“I thought the business was going okay, but once I started pushing myself out of my comfort zone, I realised the difference. The Default Diary keeps things more organised, and a better sales process helps me quickly weed out poor prospects so I can focus on qualified leads.”
Tim de Geest,
TD BUILT
“Before joining BBG, I was just winging it—I didn’t know where we were making or losing money. Now, I have direction and clear targets. The systems in place help me follow up on quotes and focus on ideal clients, and hiring the right people has freed up my time to spend with my family.”
Shannon Smith,
KAPLAN SERVICES AUSTRALIA
“Before we joined Business Benchmark Group, we were running week to week, not knowing what was coming next. Now, with cash flow forecasts and team structures in place, we can breathe and plan for the future, instead of stressing over paying the team. It’s made a world of difference for us.”
Tessa Dijkgraaf &
Jordan Nagle,
MUD CONCRETING
“I’ve always been good with numbers, but now I know exactly where we’re at weekly. We’ve implemented the default diary, so I know what I’m doing every hour. Accountability is still a work in progress, but my leaders have stepped up, and the team is improving.”
Scott Robinson,
ALL GONE DEMOLITION
“Before, there was a lot of uncertainty, but now there’s more clarity and a paved road ahead. I’ve learned to direct my sales efforts wisely and manage time better, chasing the right jobs and modernising the business with technology. It’s given me confidence in what I’m doing.”
Christian Hargreaves,
JAGUAR ELECTRICAL SERVICES
“Business Benchmark Group has helped me grow the business exponentially. Learning to let go and empower my team has not only unlocked the potential of the business but also given me my personal time back. Our team culture has flourished, and it’s amazing to see how well they perform together.”
Craig Waldron,
CORTROLS TEMPERATURE SYSTEMS
“Before joining Business Benchmark Group, I didn’t see myself as a business owner, and neither did my team have any direction. Now, with clear goals and processes in place, we know exactly where we’re going, and the team is more motivated than ever. The results speak for themselves.”
Grant Chugg,
GRANT CHUGG PLUMBING
Let’s work together to help you achieve the business success you’re looking for business.
Stefan and the Team have been great to work with in my plumbing business, The tips and trips we are getting from Business Benchmark Group are Gold.
If you are a construction based business and you need help these are the Guys to do it.
I found BBG as a no-nonsense approach to understanding our numbers and providing us with the tools to build a more profitable business.
We are now gaining the confidence, knowing our business is moving forward with clarity of direction. Looking forward to a long profitable partnership with all the team at Business Benchmark Group.
I cautiously joined Business Benchmark Group nearly four years ago and it is the single best thing I have ever done for my business.
My business is thriving and I have more confidence today as the leader than ever before. I am a huge fan.
Average rating of 4.9/5
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