Trend Plumbing

Our Client'S Success Stories

We helped Trend Plumbing grow 300% in one year.

”Business Benchmark Group has been a fundamental part of my business success and growth. I highly recommend anyone that wants to grow and develop a successful business to talk to the experts at BBG”  
Chris Trend - Owner of Trend Plumbing

ChrisTrend Profile

Biggest Wins For Trend Plumbing

Much less stress for Chris giving him more time with his loved ones

300% growth in revenue in just one year

New systems created to increase profit and give structure to the team

About Trend Plumbing

A dynamic plumbing company serving the Eastern Suburbs of Melbourne, Trend Plumbing & Gasfitting are a young and fast-growing business, with plenty of drive and energy.

Backed by the experience of our team at Business Benchmark Group, Trend Plumbing gained a remarkable business revenue growth of 300% in the first 12 months of their business coaching journey.

Trend Plumbing Square Logo

Before working with us

Prior to working with BBG, Trend Plumbing reported inefficiencies in their time management, lack of accountability and Chris knew the numbers were not stacking up. The business was disorganised and without a lot of direction because it didn’t have the systems and strategies in place to grow, which in turn was causing unnecessary stress.

Chris was the centre of everything.  The team lacked ownership, not all of the clients were ideal and the business lacked clarity. All of these factors had a negative impact on the work-life balance of the owner and on team morale.


“Stefan and his team really know what they are doing. They have helped us grow ten fold. The accountability that you have to them, and they have to you, just pushes you further and further. Business Benchmark Group are huge in driving your business to the next level.”
Chris Trend

Big milestones achieved

Chris tells us what his biggest achievements are when working with us.

Knowing where the cash is

I know understand with clarity where the cash is by using the BBG Key Numbers Dashboard - I'm confident about our finances since we started the Board program.

Team Direction

Understanding how to lead and manage the team by providing Targets and Performance Indicators has seen a greater efficiency and productivity in our work all-round.

Quotes and WIP

Gained a better understanding of how to follow up quotes and the upcoming work, giving us more confidence in financial forecasting and all our systems and processes.

Team Communication

We are working more collaboratively as a team knowing how every job is tracking and progressing. The team are happier and there are less mistakes.

Sales Process

Having a process has given me a huge boost of confidence and certainty in our ability to execute jobs from start to finish, building on relationships that will continue to grow.

Systems and Processes

With BBGs assistance, the systems and processing being put in place allow Chris to step away from the daily operations to focus on growing it.

The profound impact on Chris' life

Financial independence,  reduced stress and a better family life

The impact of Business Benchmark Group on Trend Plumbing & Gasfitting has been profound in all areas of the business, from gaining more money in the bank to greater efficiency, better time management and work flow.

Aside from the huge accomplishment of tripling their revenue, Chris claims that the top three improvements in the business in the first 12 months were business clarity on numbers and operations, streamlined communications and greater work productivity.

Chris’ family life has also benefited hugely since implementing the strategies and systems that the business didn’t previously have in place, giving him peace of mind and reducing stress.

By implementing the targeted systems and actions of tracking numbers, business performance, cash flow, and data collection, Chris’ business has grown rapidly. 

The accountability that has been diligently applied by Chris with the support of the team at Business Benchmark Group has opened endless opportunities for Trend Plumbing to drive forward with more confidence and certainty.

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Trend Plumbing is yet another remarkable success story taken under the wings of Business Benchmark Group. 

Guided under our tried and tested business coaching methodologies for tradies and construction businesses, since taking action to make changes they have to emerged more profitable, accountable and successful than ever before.

The decision to build a better construction business came to fruition after being referred from an alumni of BBG – Powercom Electrical. 

Business Owner Chris Trend didn’t hesitate to take action, control and ownership, to ultimately capitalise and drive his business forward by applying our tools and proven processes.

Our track record speaks for itself.

We have helped create hundreds of successful businesses over the years. 

Whether you are a plumber, electrician, builder, tiler, plasterer, bricklayer, or concreter, or whatever stage of growth your business is at, we’ll help you achieve you biggest business goals. .

Our trades business coaches have the experience, expertise, and enthusiasm to get you out of uncertain times and get you into a positive mindset. You’ll see serious financial and personal results within 12 months of being in our specialised program, including improved cash flow, personal and business confidence, efficient time management and team productivity,  all within 12 months.*

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