As 2018 fast comes to a close, for most business owners, it's likely one of the busiest times of the year. We're run off our feet, juggling a million balls in the air, trying to get everything finished and sorted before the deadline of Christmas and the New Year break.
And for most business owners, it's probably the same story each and every year around this time. So how can you make a change so that next year there's a little less pressure, you won't have to work 14 hour days to get everything done, and you can have more time to focus on the big, important things?
As I shared with you last week, too many small business owners spend time on things that earn a low hourly rate for the skill set. So as we enter a new year, it's time to consider how you can build delegation into your systems so that you spend your time on your highest hourly rate tasks, while your team takes more responsibility and control of things so you don't have to.
Have a look at the figure below. It's a simple but very eﬀective business structure that will build delegation into your systems.
It can be applied to any growing business to ensure that every member of your team feels involved, everybody is doing what they are good at, and each person knows the value of what they are contributing and is accountable for it.
The people at the top can do what the people at the bottom do, but is that the best use of their time? What piece of the puzzle are you doing that could be handed over to somebody else?
What else could you be doing with your time if you weren’t doing that task?
What other activity could you do to create greater value?
What are the thrive tasks that you could be working on?
Questions to ask when delegating:
- Is someone more available to do the task?
- Is someone more talented, skilled and gifted to do the task?
- Does quality matter?
- What is the economic cost to the organisation when you do the task rather than someone else?
If you are clear on the reasons for and outcomes of delegation, and it’s in alignment with your plan, you will win. You will grow something that’s leveraging the people and leveraging the systems.
Delegation forces you to create a system, something that can be followed, something with which 80% or more of the result can be executed without you doing it.
This is where it becomes predictable that you will make proﬁts.
If you are clear on the reason and outcomes you will win. It will be an awesome decision. If the result of delegation is that you can focus on your highest hourly rate thrive tasks, tasks that contribute to the success of the business, and it moves you forward because you work on the stuﬀ that matters the most, you will end up winning the game.
If the result of delegation is that you can go to the pub and have a longer lunch, then that is not going to get you the outcome you want. Like everything else, delegation has to be in alignment with the plan.
So in 2019, plan ahead and build a system of delegation and accountability into your business. Give more responsibility to your team, hold them accountable and they will step up to meet the challenge.
So when this time rolls around next year, you'll have more clarity over what needs to be done by when, and have a team who are responsible and committed to making sure everything is achieved, making this time of year just that little bit less frantic.
Power to you!
Stefan Kazakis on 5 May 2018
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