Our Team

With nearly 30 years’ experience working at senior management level, an ability to think outside the square and happy to challenge a system, Nikki is our Business Manager.

One of Stefan's clients for 5 years whilst managing a manufacturing business, Nikki has been coached through most of our programs. She understands our strategies and processes like no other team member. She also understands what having a trusted advisor can mean for a busy business owner.

Away from the office, people describe Nikki as the ‘go to person’ if you need help to shift a mountain or two! Nikki is a mother of two, a Defence Force wife and hibernates in her craft room.

With an extensive background in tier 1 retail management and the senior buyer for the world renown Japanese Department Store Daimaru for over 10 years, Terri manages the accounts department.

Terri is also a qualified and accredited tertiary level Professional Interpreter working with government agencies and has an extreme eye for detail and structure.

Described as strategic, ‘balanced’ with a non-negotiable congruence for actions and words, Terri combines her busy role as mother of two boys with a love of anything that has a ‘foodie’ aspect whether it be experimenting in the kitchen with menus and/or travelling and learning about culture and food.

Sarah is an enthusiastic and positive administrator and customer service professional, with many years spent looking after clients in various countries around the world. She now enjoys looking after the administrative needs of our clients and business coaches here at Business Benchmark Group.

In the past, Sarah has also run a property renovation business with her husband, in France, offering clients both a renovation service and care of all their associated French administration.  She understands both the challenges and joys that can come with running your own business.

When not looking after clients, Sarah can often be found on weekends with a paintbrush in hand, helping with home renovations. As a busy mother of two boys, she dreams of those rare, relaxing weekends with nothing planned other than watching a film or two and eating out as often as possible.

Rob is a design and marketing expert, with experience across a wide range of the marketing mix, from website design to running events.

Rob ran his own design and marketing business for a number of years prior to joining Business Benchmark Group. During this time, he worked mainly with small business owners from a wide variety of industries – so he knows first-hand many of the struggles small business owners face.

Outside of the office, Rob enjoys the great outdoors and has also developed a passion for creating content relating to politics and current affairs.

Francesca has an extensive sales background and has worked with various businesses both here and in the UK.  She describes herself as bright and bubbly, she thrives on helping others and is very passionate about her role in the sales team. 

Francesca and her husband ran their own restaurant for four years which had its challenges while raising 2 young girls, they are proud to say they are still happily married.

Francesca enjoys time with her family, dining with friends, lazing on the beach and travelling to new destinations.  Outside of work she describes herself as a “Muber” driver, as she’s always busy ferrying her girls to various out of school activities and social events, which she enjoys from the sidelines. 

Tyson has numerous years’ experience working as an Accountant specialising in assisting small to medium sized businesses across a multitude of industries ranging from construction to hospitality and everything in between. He is currently completing his CA accreditation. He is passionate about the SME sector and its relevance within the economy. He is a huge advocate for business intelligence and ensuring business owners understand all the financial aspects of their business. 

Dealing primarily with single owner and family owned businesses, Tyson has gained valuable insight and knowledge into the challenges and issues many small businesses face throughout the business life cycle. This existing experience makes Tyson a valuable team member within our strategic team and specifically within his role in leading the Business Analyst team.

When out of the office, Tyson enjoys the outdoors and is a passionate sports fisherman who has visited some extremely remote reef systems in countries such as New Caledonia, Oman and Papua New Guinea.

Frank comes to us with an extensive business background ranging from being a Registered Master Builder building commercial and industrial projects in three states, running a large retail business with three shops and over thirty staff, business consulting and coaching, sales training and recruitment.  

He has a keen appreciation of the drivers and pressures involved in all aspects of running small to medium sized businesses.  When he’s away from the office, he and his wife take to their caravan to journey to the lovely spots that the country offers all around Australia.