Lead a Successful Team
As a business coach and mentor, I can't stress enough the importance of a strong business culture. I teach strategies on how to break through the negative pressure and maintain a positive pressure to ensure that your business plan is executed properly.
But once you establish this culture, how do you keep the momentum? How do you move your team forward with you, how do you manage people from one stage to the next?
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Below are my tips on how to manage your team:
Keep explaining the “why” until everyone fully understands
Remember that people are far more likely to execute a strategy wholeheartedly — even if they disagree with it —if they understand the “why”.
If your team were not involved in the decision making process, then it’s up to you as the leader to ensure they have the opportunity to buy in. It's important that everyone understands the situation.
And don’t assume that explaining something once is enough. Be prepared to keep explaining!
Anticipate objections and generate valid answers
In the process of explaining 'why' you will have to handle questions. Everyone will have a “why” question, and as a business leader you need to ensure you have the ability to answer the questions or open them up for further discussion.
Though questions and discussions are healthy, you shouldn't allow them to deviate from the original vision and plan.
Ownership – is your team totally committed?
The desired outcome for explaining the “why” and handling objections is ownership.
Ownership is about loyalty and growth. It’s not something that’s in your back pocket, it’s in the heart and mind. When people in your business reach this stage they are just as committed and motivated as you are. They have bought into your vision and dreams and accepted them as their own.
How to keep your team “above the line” and how to manage blame and excuses
Once ownership occurs with everyone taking responsibility for their own actions, how do you manage people into not giving excuses?
Within your business, make it a habit to ask more 'how' questions rather than 'why' questions. 'How' questions take you forward and solve problems, 'why' questions leave you going nowhere and looking for somebody to blame.
Salts of the Earth is a great example of a business that fully utilised these tactics.
David Lindsay of Salts of the Earth has been one of my clients for over two years, and I have seen him grow his business to what it is today.
Salts of the Earth had the vision to introduce salt therapy to Australia. As salt therapy was a brand new industry in Australia, education was a very high priority.
David Lindsay and his team pushed through many obstacles opening their first location in 2010 with clients attending from all over Australia. In 2012 David was approached by a high profile entrepreneur in Australia who invested in his business. This would not have occurred if David did not have the grit and strategic thinking to push through.
Having explored franchising as an option for growth, 2014 saw six new locations open, 9,000 new clients, and 53,500 appointments. 2015 will see David and team double these results.
Build a great team by learning from the best
If you want to experience the same rapid growth the David Lidsay experienced, come and meet people like him at our business coaching events, M500. This coaching and business advisor event will provide you with the skills and mindset you need to tackle the challenges facing your business, and build a great team.
Call us on 03 9001 0878 to find out more about Melbourne's best business coaching event.
Stefan Kazakis on 5 May 2018
Responding to change is a critical part of the culture and operations of the business. You, your team and your business must be agile and flexible. ...Read more